Frequently Asked Questions
Everything you need to know about your Vue beauty journey.
Are Vue products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Vue products are 100% cruelty-free and our entire skincare range is formulated without animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin, you can return it within 30 days of purchase for a full refund or store credit.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you offer samples with purchases?
We love letting you try new things! Every order over $50 includes two complimentary deluxe samples of our best-selling serums or creams.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.